Refund Policy

Refund Policy

Refund Policy for All bet Bet - Multi-Card Game App

Introduction

At All Bet Fair, we aim to provide a seamless and enjoyable gaming experience. However, we understand that there may be instances where users might seek a refund. This Refund Policy outlines the conditions and procedures under which refunds may be issued. Please read this policy carefully before making any purchases within the app.

Eligibility for Refunds

Refunds will only be considered under the following circumstances:

Technical Issues
If you experience a technical issue that prevents you from accessing or using the app’s features (such as in-game purchases not being delivered), you may be eligible for a refund. Please provide proof of the issue and relevant transaction details.

Unauthorized Transactions
In cases where purchases have been made without your consent or authorization (e.g., fraud or unauthorized access), you must notify us immediately. We may investigate and, if verified, issue a refund.

Double Billing
If you were charged twice for a single transaction, we will verify the error and issue a refund for the duplicate charge.

Conditions for Refunds

Refunds will not be issued under the following circumstances:

Change of Mind
Refunds will not be provided if you change your mind after making an in-app purchase, including game credits, virtual goods, or other digital items.

Used Purchases
Refunds will not be granted for purchases that have already been used or consumed in the app (e.g., in-game items or credits that have been spent).

Violation of Terms of Service
If your account has been suspended or terminated due to a violation of All Bet Fair’s Terms of Service, you will not be eligible for a refund.

Refund Process

To request a refund, follow these steps:

Submit a Request
Email our support team at refunds@allbetfair.com with the following details:

Your username or account ID.
A description of the issue or reason for the refund request.
Proof of purchase (e.g., receipt, transaction ID).
Screenshots or other supporting evidence, if applicable.
Review and Verification
Our team will review your request and verify the details. We may ask for additional information if necessary.

Refund Decision
If your refund request meets our eligibility criteria, we will process the refund within 7–14 business days. Refunds will be credited to the original payment method used for the purchase.

Legal Limitations

Jurisdictional Rights
Depending on your location, local laws may provide additional rights or exceptions to this refund policy. We will comply with applicable consumer protection laws and refund regulations based on your jurisdiction.

Binding Arbitration
By using All Bet Fair, you agree to resolve any disputes or claims regarding purchases through binding arbitration, as outlined in our Terms of Service. This means that any legal disputes regarding refunds will be settled through arbitration rather than in court.

Third-Party Payment Processors

If you made your purchase through a third-party platform (e.g., Google Play, Apple App Store), their refund policies may also apply. In such cases, please refer to the respective platform’s refund policy for further guidance.

Chargebacks

Initiating a chargeback without first contacting us to resolve the issue may result in the suspension or termination of your All Bet Fair account. Please contact our support team before pursuing a chargeback, so we can investigate and address your concerns.

Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted in this section of the app, and it is your responsibility to review the policy periodically for any updates.

Contact Us

For any questions or concerns regarding this Refund Policy, please reach out to us at refunds@goldbetzone.com.